iViSiT+ Mauritius (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website ivisitplus-mauritius.com (the “Site”) or use our services.
We comply with the Mauritius Data Protection Act 2017 and, where applicable, the EU General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA), as well as the UK GDPR for visitors from the United Kingdom.
1. Data Controller
The data controller responsible for your personal information is:
Phone: +230 5793 5764
E-mail: [email protected]
2. Information We Collect
We collect the following categories of personal information:
Information you provide directly:
- Name, email address, and phone number
- Content you submit through forms, messages, or correspondence
- Any other information you voluntarily share with us
Information collected automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on the Site, referring URLs, and click activity
- Approximate location derived from your IP address
- Cookie and similar tracking technology data (see Section 8)
Information from third parties:
- Social media platforms (if you interact with us through them)
- Analytics and advertising providers
- Publicly available sources, where lawful
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide, operate, and maintain the Site and our services
- To respond to your inquiries, requests, and communications
- To send newsletters, updates, or promotional content (where you have consented)
- To improve, personalize, and develop our Site and content
- To analyze usage trends and measure performance
- To detect, prevent, and address fraud, abuse, or security issues
- To comply with legal obligations and enforce our terms
4. Legal Basis for Processing (GDPR / UK GDPR)
If you are located in the EEA or UK, we process your personal data on one or more of the following legal bases:
- Consent – for marketing communications and non-essential cookies
- Legitimate interests – for analytics, security, and Site improvement
- Contractual necessity – to perform a contract with you or take steps at your request
- Legal obligation – where processing is required by law
5. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers who support our operations (hosting, analytics, email delivery, payment processing, customer support, etc.) under appropriate confidentiality and data protection obligations
- Legal and regulatory authorities when required by law, court order, or to protect our legal rights
- Successors in connection with a merger, acquisition, restructuring, or sale of assets
- Other parties with your explicit consent
6. International Data Transfers
As we serve users globally and may rely on international service providers, your personal data may be transferred to, stored, and processed outside Mauritius.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will securely delete or anonymize it.
8. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and improve your browsing experience. You can manage your preferences at any time through your browser settings or our cookie consent banner.
For full details about the cookies we use, their purposes, and how to control them, please refer to our Cookie Policy.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access – request a copy of the data we hold about you
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion of your data
- Restriction – limit how we process your data
- Objection – object to processing based on legitimate interests or direct marketing
- Portability – receive your data in a structured, machine-readable format
- Withdraw consent – at any time, where processing is based on consent
- Lodge a complaint – with the Data Protection Office of Mauritius or your local supervisory authority
To exercise these rights, contact us at: [email protected]. We will respond within the timeframes required by applicable law.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
The Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
12. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last updated” date at the top will indicate when the most recent changes were made. Material changes will be communicated through the Site or by other appropriate means.
14. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Phone: +230 5793 5764
E-mail: [email protected]